In most cases, your auto-reply is the first time a customer will ever receive an email from the Students’ Union so it’s really important we give a great first impression and give them useful information clearly and concisely. We have set up a template for you to edit and use in these instances. Please set your own times for replying but make sure that you are able to achieve them.

Uploaded by Queen Mary Students' Union on 31 Oct 2018 - last update 11 Jul 2023 by Ruhena Begum.